Contact
Talk to the team behind Plausa
Evaluating the product, stuck on an embed, unsure about an invoice, or filing a data request? Write to us. The people building Plausa answer, in English, within one business day.
Send us a message
This form lands straight in our support inbox. We reply to the address you give us — no ticket portal, no chatbot.
Before you write
How fast do you reply?
One business day for messages received Monday to Friday before 6pm UTC+1. Billing requests that arrive over the weekend are handled on Monday.
Can I get a live walkthrough?
Yes. Put "walkthrough" in your message with two time slots that work for you. We share our screen for twenty minutes on your actual use case, with no pitch attached.
Do you help with setup and migration?
Yes. Embedding the widget and importing testimonials you already collected elsewhere are covered by support on every plan, including the free one.